Privacy Policy

Last updated: June 1, 2025  ·  Effective immediately upon use of our services.

K-Rays Scaling ("we," "us," or "our") operates the website located at k-raysscaling.com and provides AI-powered growth and automation services to trade businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

1. Information We Collect

Information you provide directly: When you fill out our contact form, you provide us with your name and phone number. If you engage our services, we may also collect your business name, email address, billing information, and details about your business operations.

Information collected automatically: When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through standard web server logs and, where applicable, cookies or similar tracking technologies.

Information from third-party tools: We use GoHighLevel (GHL) as our CRM and automation platform. Information submitted through our embedded forms is processed and stored by GoHighLevel in accordance with their privacy policy. We may also use VAPI or similar AI voice platforms, which process call data to provide our AI receptionist services.

2. How We Use Your Information

We use the information we collect to:

• Contact you in response to your inquiry and provide the services you requested
• Build, configure, and maintain your automation and AI systems
• Send you performance reports, updates, and service-related communications
• Improve our website and services based on usage patterns
• Comply with legal obligations and enforce our agreements
• Protect against fraud and unauthorized use of our services

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: We share information with third-party vendors who assist us in operating our business, such as GoHighLevel (CRM), VAPI (AI voice), Make.com (automation), and payment processors. These providers are contractually obligated to use your information only to provide services to us.
• Business transfers: If K-Rays Scaling is acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
• Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

4. Data Storage and Security

Your information is stored on secure servers operated by our service providers. We implement commercially reasonable technical and organizational security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking

Our website may use cookies — small data files stored on your device — to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our site may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites and assume no responsibility for them. We encourage you to review the privacy policy of any site you visit.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete data we hold about you. To exercise any of these rights, contact us at the information below. We will respond to your request within 30 days.

You may opt out of receiving marketing communications from us at any time by replying "STOP" to any text message or contacting us directly.

9. California Privacy Rights

If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to know what personal information we collect, to request deletion of your personal information, and to opt out of the sale of your personal information (we do not sell personal information). To submit a request, contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our website and services after any changes constitutes your acceptance of the revised policy.

11. Contact Us