Last updated: June 1, 2025 · Please read these terms carefully before engaging our services.
These Terms and Conditions ("Terms") govern your use of the K-Rays Scaling website and the services provided by K-Rays Scaling ("Company," "we," "us," or "our"). By accessing our website or entering into a service agreement with us, you agree to be bound by these Terms.
K-Rays Scaling provides AI-powered automation, lead capture, CRM configuration, and related growth systems for trade businesses including but not limited to automotive repair, HVAC, electrical, and plumbing shops ("Services").
The specific scope of Services provided to each client is outlined in a separate Service Agreement or order confirmation. These Terms apply to all services unless expressly modified in writing by K-Rays Scaling.
Setup fees are due in full prior to commencement of any build or configuration work. Setup fees are non-refundable except as described in Section 4 (Guarantee) below.
Monthly fees are billed in advance on a recurring basis beginning on the go-live date of your system. Monthly fees are due within 5 business days of the billing date.
Late payments may result in suspension of services. Accounts more than 15 days past due may incur a late fee of 1.5% per month on the outstanding balance.
All fees are in U.S. dollars. Prices are subject to change with 30 days written notice to existing clients.
Services are provided on a month-to-month basis unless a fixed-term agreement has been executed. Either party may cancel monthly services with 30 days written notice.
Upon cancellation, your system access and automated services will remain active through the end of the current paid billing period. K-Rays Scaling will provide reasonable assistance in transitioning your data and systems upon request.
Early cancellation of any fixed-term agreement may be subject to an early termination fee as specified in your Service Agreement.
30-Day Revenue Reveal Guarantee: Within the first 30 days of your system going live, K-Rays Scaling will identify and document at least $3,000 in recoverable revenue from missed calls and unsold estimates using data from your own shop. If we cannot demonstrate this recoverable amount with supporting data, we will refund your first month's recurring fee in full. This guarantee does not apply to setup fees, which compensate for the build work already performed.
This guarantee requires your reasonable cooperation, including providing access to call logs, CRM data, and relevant business information needed to conduct the analysis. The guarantee is void if client fails to provide requested access within 14 days of system go-live.
To receive the full benefit of our Services, you agree to:
Our materials: All templates, workflows, automation sequences, training materials, and proprietary systems created by K-Rays Scaling remain the intellectual property of K-Rays Scaling. Upon termination, your license to use these materials ends.
Your data: All data generated from your business operations — including customer contacts, call logs, and job records — belongs to you. K-Rays Scaling will not retain or use your business data after termination of services except as required by law.
Custom builds: Any custom code, integrations, or automations built exclusively for your account using your own tools and credentials are considered your property. Generic templates and workflows remain ours.
Both parties agree to keep confidential any non-public business information shared during the course of the engagement, including pricing, strategies, customer data, and operational details. This obligation survives termination of services for a period of two (2) years.
K-Rays Scaling provides automation and communication tools to enhance your business operations. We do not guarantee specific revenue outcomes beyond those stated in our written guarantee.
To the maximum extent permitted by law, K-Rays Scaling's total liability to you for any claim arising out of or relating to these Terms or our Services shall not exceed the total fees paid by you to K-Rays Scaling in the three (3) months preceding the claim.
K-Rays Scaling is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, or business interruption, even if advised of the possibility of such damages.
Our services are provided "as is" and "as available." K-Rays Scaling makes no warranties, express or implied, regarding the merchantability, fitness for a particular purpose, or uninterrupted availability of our services. We do not warrant that our services will be error-free or that any defects will be corrected within a specific timeframe.
Our services rely on third-party platforms including GoHighLevel, VAPI, Make.com, and others. K-Rays Scaling is not responsible for outages, changes, or service interruptions caused by these third-party providers. We will make reasonable efforts to notify you of any significant third-party service issues that affect your systems.
You agree to indemnify and hold K-Rays Scaling, its officers, employees, and agents harmless from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of our services, your violation of these Terms, or your infringement of any third-party rights.
These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Utah, and you consent to personal jurisdiction in such courts.
Before initiating any formal legal proceedings, both parties agree to attempt to resolve any dispute through good-faith negotiation for a period of 30 days. If the dispute cannot be resolved informally, the parties agree to submit to binding arbitration in accordance with the American Arbitration Association rules, with arbitration conducted in Utah.
We reserve the right to modify these Terms at any time. We will provide existing clients with at least 30 days' written notice of any material changes. Your continued use of our services after such notice constitutes acceptance of the revised Terms.
These Terms, together with any executed Service Agreement, constitute the entire agreement between you and K-Rays Scaling with respect to our services and supersede all prior understandings, agreements, representations, and warranties.
K-Rays Scaling
Questions about these Terms? Contact us:
Email: [email protected]
Website: k-raysscaling.com